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Getting Help with LCBH

Do you qualify for FREE assistance?

LCBH helps lower income renters in Chicago facing serious housing issues.

LCBH accepts clients on a case-by-case basis depending on need and situation. To qualify for services ALL renters must go through the LCBH intake process. Eviction cases often move very quickly, so contact our office as soon as possible to allow enough time for us to determine if and how we can help.

Can LCBH help you?

Are you a Chicago renter experiencing:

  • Eviction
  • A building foreclosure
  • Housing discrimination
  • Unsafe apartment conditions, such as bed bugs, mold or lead paint
  • An unresponsive landlord
  • Utility shut-off by your landlord
  • Issues with your landlord requiring the help of an attorney
  • Questions about security deposits
Our staff can protect your rights and will work with you to reach the best solution for your situation in terms that you understand.

How to contact lcbh

Do you live in Chicago?

Chicago renters facing a housing related issue.

We will gather information from you about your situation and schedule you for an intake interview or refer you to an appropriate agency for assistance.

In consideration of the COVID-19 pandemic, our offices are closed and intake interviews are conducted by phone.

Call us at (312) 347-7600
Text "Hi" to (866) 773-6837
Chat with Renny

Chicago renters living in a foreclosed building.

We can help you find out if your property is in foreclosure and provide you information about your rights during and after the foreclosure.

Call our Tenants in Foreclosure Helpline at (312) 784-3507.

Do you live in Illinois?

LCBH is only able to provide assistance to renters living in Chicago.

If you reside elsewhere in Illinois, the following organizations may be able to provide assistance.

Cook County

(outside Chicago)


(312) 738-9200

Northern Counties

Online Assistance

All Illinois residents can find legal information and help at Illinois Legal Aid Online

24/7 Online Assistance

Rentervention is a free resource for Chicago renters facing housing issues. You can chat online with Rentervention to learn moreabout your housing issue and how to resolve it.

Whether you’re facing an eviction, a security deposit dispute, utility shutoff, or other conditions issue, Rentervention is here to help.

Rentervention can provide you with:

  • Tailored letters to send to your landlord
  • Self-help resources and guides
  • A free lawyer


Rentervention is a free resource for Chicago renters facing housing issues.

Each year more than 20,000 people are evicted from their homes in Chicago. Tens of thousands more experience problems with the conditions in their homes or with disputes over security deposits. There are not nearly enough legal aid or pro bono lawyers to help every low-income tenant who encounters these issues. So how do we help these renters diagnose their legal issues, understand their rights, and choose the best option for solving their problem?

Enter: Rentervention.

Getting Started

To get started, tenants can press the Renny the Robot head at the bottom-right of this screen or text/call “Hi” to 866-7RENTER to start a conversation. Renny can help with evictions, utility shutoffs, problems with security deposits, issues with housing conditions, and more. There is no need to create an account and no matter which method they use to communicate, users get comprehensive assistance tailored to their needs.

Self-Help Tools

As tenants answer plain-language questions about their problems, Renny provides information about the best options for resolving them. These options include helping them write a letter to their landlord or complete a legal form. In some cases, Renny will refer tenants to other resources, such as Chicago’s 311 hotline or a social service agency. Renny might also see if they qualify to talk to a Rentervention lawyer free of charge.


Helpful Links

Rentervention is a free resource for Illinois renters facing housing issues.

It is a joint project of the Law Center for Better Housing, the Lawyers Trust Fund of Illinois, and other advocates dedicated to helping tenants.


My LCBH Attorney and Court Based Emergency Rental Assistance (CERA) Prevented me from being Homeless

My LCBH Attorney and Court Based Emergency Rental Assistance (CERA) Prevented me from being Homeless

Our client, Gerald S., has worked hard throughout his career and never missed paying his rent. However, in October, Gerald's company began laying off employees, and unfortunately, Gerald was one of them. He had enough savings to pay for November and December's rent, but Gerald was already...

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